Purchase
We release our textile studies sequentially in limited editions to maintain absolute structural quality
- All orders are processed securely through our checkout system. We accept major credit/debit cards, e-wallets, and direct bank transfers.
- An automated confirmation email will be sent to you immediately upon successful payment.
- Please allow up to 24 hours for our studio to dispatch your order, at which point a secondary email containing your tracking details will be issued.
To ensure a seamless checkout experience, we accept a full range of secure local payment options:
- Cards: All major credit and debit cards.
- E-Wallets: Touch 'n Go eWallet, GrabPay, and ShopeePay.
- Bank Transfer: Direct account transfers via DuitNow and Instant Bank Transfer (IBG).
We respond within 24 hours during business hours (Mon–Sat, 10am–7pm MYT).
Stock is limited per release. If an item is unavailable, it will be indicated on the product page.
Shipping
Yes, we ship nationwide across Peninsular Malaysia, Sabah, and Sarawak via Ninja Van or DHL.
Peninsular Malaysia: 3–5 business days. East Malaysia: 5–8 business days. Times may vary during peak seasons.
Shipping is free for our first launch Sequence 00. Rates may be applied for the next release and will be displayed at checkout.
Standard shipping for Sequence 00 pieces are currently exclusive for Malaysia. However, international delivery can be facilitated on a case-by-case basis. Please contact the Studio via contact us
Refund
We accept returns within 7 days of receiving your order, provided the item is unused, unwashed, and in its original condition. Contact us at hello@mandisgn.com to initiate a return.
Exchanges are accepted within 7 days subject to stock availability. Please contact us to arrange.
Contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no additional cost.
Refunds are processed within 5–7 business days after we receive and inspect the returned item.
MAND/SGN Towels
Each piece in MAND/SGN: Sequence 00 measures 90cm × 150cm;
a deliberately oversized beyond the industry standard 70cm × 140cm. See our Size Guide for comparisons.
a deliberately oversized beyond the industry standard 70cm × 140cm. See our Size Guide for comparisons.
100% Authentic Aegean Cotton sourced from Türkiye. OEKO-TEX® Standard 100 certified; tested safe for skin and environment.
No. All new cotton towels release loose fibres in the first few washes. Shedding stops after the first two to three washes. To reduce it and preserve the weave, please follow our care instructions.
Machine wash at 30°C, mild detergent, no softeners, tumble dry on low. See our Care Guide for full instructions.
Yes. Aegean cotton has a "living" quality. It becomes structurally softer and more absorbent with every wash cycle.